When using a Brother QL-series label printer, you might occasionally see an error message stating that the "label size does not match" or the "roll type is incorrect."

Labels are small, sticker-sized printouts that contain your feedback for each student. They're designed to be printed using a dedicated label printer and stuck directly onto a student's work, giving them quick, clear feedback without needing a full printed report.

A coversheet is a printable feedback document that you can generate for each student in your class. It brings together everything from an assessment, the learning objectives, the grades you've given, and the written feedback, into a single, professionally formatted page that you can print and hand out or attach to a student's work.

Once you've created a class, added students, and set up your assessments, the class page is where everything comes together. It gives you two different ways to view your class, the Markbook, which lists all of your assessments, and the Overview, which shows all of your students' results at a glance in a grid

A grade set is a collection of achievement levels that you use to grade your students' work. Instead of giving a numeric score, a grade set lets you select from a set of levels that you define — for example Exceeding, Secure, Developing, and Emerging, or traditional letter grades like A, B, C, D.

A marking document is any reference material that helps Mark Mate understand how a piece of work should be assessed. This could be a mark scheme, a set of success criteria, a curriculum overview, or an assessment rubric, anything that describes what you're looking for in your students' work.

If you no longer need an assessment, you can delete it from your class page. This permanently removes the assessment along with all of its associated data, so it's worth making sure you definitely no longer need it before going ahead.

After you've created an assessment, you might need to go back and update the details — perhaps you want to rename it, link it to a different unit of work, or adjust your learning objectives.

When you're ready to set up a new piece of work for your class, Mark Mate lets you create an assessment in just a few steps. An assessment is where you define what the work is, what you're looking for, and how you'd like each part to be graded.

If you no longer need a class (for example, at the end of a term or academic year), you can archive it instead of deleting it.

Once you've created a class in Mark Mate, you can go back and update its student details at any time. Whether you need to correct the class name, change the year group, or update the subject, the edit page makes it straightforward.

Once you've created a class in Mark Mate, you can go back and update its details at any time. Whether you need to correct the class name, change the year group, or update the subject, the edit page makes it straightforward.

Creating a class in Mark Mate is the first step to getting started with marking your students' work. A class brings together your students under a subject and year group, making it easy to assign and mark work in one place. Once your class is set up, you'll be ready to start uploading assignments and marking.