My voice feedback went in the wrong place, or all into General feedback

MarkMate usually places spoken feedback under the right heading, but sometimes it can't be sure. When that happens, it puts the comment in General feedback rather than guessing, so nothing is lost.

Everything went into General feedback, with a message

• "Couldn't place your voice note, so it's in General feedback" or "That recording didn't reach MarkMate, so it's in General feedback": something went wrong while sorting your recording. Your words are safe in General feedback. Cut and paste them into the right boxes, or try recording again.

• "That recording is too long to place. Try a shorter one.": keep each recording to one student, and try to be a bit more concise.

  
  

Some comments landed under the wrong heading

• Start each point with what it's about: "For question three…"

• Add a description in each heading's What to look for, especially if headings have short names like Q1 or AO2.

• Cut and paste the comment into the right box before saving.

  
  

Words were misheard Speech recognition isn't perfect, especially with names, subject words or background noise. Always read through before saving. Speaking clearly, in a quiet room, with a headset if you have one, helps a lot.

"Nothing placed" MarkMate didn't hear anything it could turn into feedback. Check your microphone and try again.